Crystalline Light Online Shop Ordering Information
RETURN POLICY - PLEASE READ BEFORE ORDERING
I guarantee all products, and will take returns for credit with Crystalline Light with PRIOR APPROVAL (do not ship anything back to me without contacting me first, as I will not credit you for anything and will not accept the returned products). I do not take responsibility for breakage or damage during shipping, as I pack and ship very well, and cannot be responsible for its handling once it leaves my hands.
If you are not happy with your order, please call or email me immediately, within 3 days of receiving your shipment. I must receive the items within 10 days, and you are responsible for the shipping costs back to me, including insurance for double the given value. Your return is subject to a 22% processing fee, which is deducted from your order total. (Meaning you get 22% less than what you paid for it; this provides for my time packing, shipping, PayPal or credit card fee's or trips to the bank for deposits, etc.) A return will not be credited until I see the merchandise is intact. I will assign you a credit for future use with Crystalline Light. After 5 days of non-notification about the return, I reserve the right to negotiate the return. I do not give cash, credit card, PayPal, or other refunds.
I do not give cash, credit card, PayPal, or other refunds. If you forget to use a coupon code in your order, it cannot be adjusted and is non-refundable.
SHIPPING & HANDLING
Allow for 7 - 10 days minimum to gather your order before shipping. All orders will be shipped by US Postal Service. An email confirmation will be sent when the order is shipped. If you wish to receive your order sooner, you may request to pay an additional fee for express or overnight shipping.
Over $500 may be invoiced for additional shipping costs.
Rates may vary slightly for custom orders.
Any orders that are heavy or require insurance will be charged a bit higher.
If you are LOCAL to Minneapolis-St Paul area, you can choose a shipping option in the cart for Local Pickup. You are responsible for contacting me to pick it up via email at jennifer*at*crystallinelight.com. The home office is in Andover, Minnesota. We'll schedule a date and time for pickup, which could be a minimum of 3 days following when the order is placed. Same day pickups are very (very) rarely available.
At this time I am not accepting International orders. Canadian orders are on a selective basis by email or phone.
All orders and personal information is seen only by me and is held in the strictest confidence. I never see your credit card information. Your email address, phone, credit card #, and address will NOT be shared or sold by any means, for any reason, and is not kept on file.
PLEASE LET ME KNOW IF YOU HAVE ANY QUESTIONS ABOUT ORDERING BEFORE YOU PLACE AN ORDER!
WEBSITE TERMS AND CONDITIONS
These terms and conditions govern your use of this website; by using this website, you accept these terms and conditions in full. If you disagree with these terms and conditions or any part of these terms and conditions, you must not use this website.
You must be at least  years of age to use this website. By using this website [and by agreeing to these terms and conditions] you warrant and represent that you are at least  years of age.
License to use website
Unless otherwise stated, Crystalline Light and/or its licensors own the intellectual property rights in the website and material on the website. Subject to the license below, all these intellectual property rights are reserved.
You may view, download for caching purposes only, and print pages from the website for your own personal use, subject to the restrictions set out below and elsewhere in these terms and conditions.
You must not:
• republish material from this website (including republication on another website);
• sell, rent or sub-license material from the website;
• show any material from the website in public;
• reproduce, duplicate, copy or otherwise exploit material on this website for a commercial purpose;
• edit or otherwise modify any material on the website; or
• redistribute material from this website [except for content specifically and expressly made available for redistribution].
You must not use this website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of the website; or in any way which is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity.
You must not use this website to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious computer software.
You must not conduct any systematic or automated data collection activities (including without limitation scraping, data mining, data extraction and data harvesting) on or in relation to this website without Crystalline Light's express written consent.
You must not use this website to transmit or send unsolicited commercial communications.
You must not use this website for any purposes related to marketing without Crystalline Light's express written consent.
Access to certain areas of this website is restricted. Crystalline Light reserves the right to restrict access to [other] areas of this website, or indeed this entire website, at Crystalline Light's discretion.
If Crystalline Light provides you with a user ID and password to enable you to access restricted areas of this website or other content or services, you must ensure that the user ID and password are kept confidential.
Crystalline Light may disable your user ID and password in Crystalline Light's sole discretion without notice or explanation.
In these terms and conditions, “your user content” means material (including without limitation text, images, audio material, video material and audio-visual material) that you submit to this website, for whatever purpose.
You grant to Crystalline Light a worldwide, irrevocable, non-exclusive, royalty-free license to use, reproduce, adapt, publish, translate and distribute your user content in any existing or future media. You also grant to Crystalline Light the right to sub-license these rights, and the right to bring an action for infringement of these rights.
Your user content must not be illegal or unlawful, must not infringe any third party's legal rights, and must not be capable of giving rise to legal action whether against you or Crystalline Light or a third party (in each case under any applicable law).
You must not submit any user content to the website that is or has ever been the subject of any threatened or actual legal proceedings or other similar complaint.
Crystalline Light reserves the right to edit or remove any material submitted to this website, or stored on Crystalline Light servers, or hosted or published upon this website.
Notwithstanding Crystalline Light's rights under these terms and conditions in relation to user content, Crystalline Light does not undertake to monitor the submission of such content to, or the publication of such content on, this website.
This website is provided “as is” without any representations or warranties, express or implied. Crystalline Light makes no representations or warranties in relation to this website or the information and materials provided on this website.
Without prejudice to the generality of the foregoing paragraph, Crystalline Light does not warrant that:
this website will be constantly available, or available at all; or
the information on this website is complete, true, accurate or non-misleading.
Nothing on this website constitutes, or is meant to constitute, advice of any kind. If you require advice in relation to any legal, financial or medical matter you should consult an appropriate professional.
Limitations of liability
Crystalline Light will not be liable to you (whether under the law of contact, the law of torts or otherwise) in relation to the contents of, or use of, or otherwise in connection with, this website:
to the extent that the website is provided free-of-charge, for any direct loss;
for any indirect, special or consequential loss; or
for any business losses, loss of revenue, income, profits or anticipated savings, loss of contracts or business relationships, loss of reputation or goodwill, or loss or corruption of information or data.
These limitations of liability apply even if Crystalline Light has been expressly advised of the potential loss.
Nothing in this website disclaimer will exclude or limit any warranty implied by law that it would be unlawful to exclude or limit; and nothing in this website disclaimer will exclude or limit Crystalline Light's liability in respect of any:
death or personal injury caused by Crystalline Light's negligence;
fraud or fraudulent misrepresentation on the part of Crystalline Light's; or
matter which it would be illegal or unlawful for Crystalline Light to exclude or limit, or to attempt or purport to exclude or limit, its liability.
By using this website, you agree that the exclusions and limitations of liability set out in this website disclaimer are reasonable.
If you do not think they are reasonable, you must not use this website.
You accept that, as a limited liability entity, Crystalline Light has an interest in limiting the personal liability of its officers and employees. You agree that you will not bring any claim personally against Crystalline Light's officers or employees in respect of any losses you suffer in connection with the website.
Without prejudice to the foregoing paragraph, you agree that the limitations of warranties and liability set out in this website disclaimer will protect Crystalline Light's officers, employees, agents, subsidiaries, successors, assigns and sub-contractors as well as Crystalline Light.
If any provision of this website disclaimer is, or is found to be, unenforceable under applicable law, that will not affect the enforceability of the other provisions of this website disclaimer.
You hereby indemnify Crystalline Light and undertake to keep Crystalline Light indemnified against any losses, damages, costs, liabilities and expenses (including without limitation legal expenses and any amounts paid by Crystalline Light to a third party in settlement of a claim or dispute on the advice of Crystalline Light's legal advisers) incurred or suffered by Crystalline Light arising out of any breach by you of any provision of these terms and conditions[, or arising out of any claim that you have breached any provision of these terms and conditions].
Breaches of these terms and conditions
Without prejudice to Crystalline Light's other rights under these terms and conditions, if you breach these terms and conditions in any way, Crystalline Light may take such action as Crystalline Light deems appropriate to deal with the breach, including suspending your access to the website, prohibiting you from accessing the website, blocking computers using your IP address from accessing the website, contacting your internet service provider to request that they block your access to the website and/or bringing court proceedings against you.
Crystalline Light may revise these terms and conditions from time-to-time. Revised terms and conditions will apply to the use of this website from the date of the publication of the revised terms and conditions on this website. Please check this page regularly to ensure you are familiar with the current version.
Crystalline Light may transfer, sub-contract or otherwise deal with Crystalline Light rights and/or obligations under these terms and conditions without notifying you or obtaining your consent.
You may not transfer, sub-contract or otherwise deal with your rights and/or obligations under these terms and conditions.
If a provision of these terms and conditions is determined by any court or other competent authority to be unlawful and/or unenforceable, the other provisions will continue in effect. If any unlawful and/or unenforceable provision would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the provision will continue in effect.
These terms and conditions, together with the privacy document, constitute the entire agreement between you and Crystalline Light in relation to your use of this website, and supersede all previous agreements in respect of your use of this website.
Law and jurisdiction
These terms and conditions will be governed by and construed in accordance with US Law, and any disputes relating to these terms and conditions will be subject to the [non-]exclusive jurisdiction of the courts of The United States of America.
Crystalline Light's details
The full name of Crystalline Light is Jennifer Salness.
Crystalline Light is based in Andover, MN.
You can contact Crystalline Light owner Jennifer Salness by email at Jennifer-at-crystallinelight.com.