❤︎ What crystal support do you need today?
Try the new Crystal Companion!
❤︎ What crystal support do you need today?
Try the new Crystal Companion!
I want you to feel good about your Crystalline Light purchase before you place your order. Because many of the crystals in the shop are individually selected and may be one of a kind, please take a moment to review the photos, descriptions, measurements, and ordering information below.
If you have a question about a crystal or your order, please contact me before purchasing. I am always happy to help.
Please allow approximately 7 to 10 days for your order to be prepared and shipped. Many orders ship sooner.
Orders are considered final once placed. Cancellation requests are not guaranteed, even if an order has not yet shipped.
All sales are final. Returns and exchanges are not accepted for change-of-mind purchases.
Local pickup is available in Andover by appointment only. Same-day pickup is rarely available.
Shipping + Processing
Please allow approximately 7 to 10 days for your order to be gathered, prepared, and shipped. Many orders ship sooner, but I am a small business and personally handle your crystals with care.
Crystalline Light currently ships within the United States only.
Orders are shipped through the United States Postal Service unless otherwise noted. If you need expedited shipping, please contact me before ordering to see whether it can be accommodated. Additional shipping charges may apply.
Very heavy orders or orders requiring additional insurance may be invoiced separately for any additional shipping costs.
You will receive an email with tracking information when your order ships, so please make sure the email address entered at checkout is correct.
Order Cancellations
Please purchase thoughtfully. Orders are considered final once they are placed.
Because I often begin gathering and preparing orders shortly after they are received, cancellations are not guaranteed, even if your order has not yet shipped. Cancellation requests are reviewed individually and are at the discretion of Crystalline Light.
Once an order has entered the fulfillment or shipping process, it cannot be canceled.
Returns + Exchanges
All sales are final.
Crystalline Light does not accept returns or exchanges simply because you have changed your mind or because a crystal looks different in person than expected.
Crystals are natural materials. Variations in color, shape, inclusions, markings, texture, and size are part of what makes each piece unique. I make every effort to provide accurate photographs, measurements, and descriptions so you know what you are purchasing.
If there is an error with your order, your item arrives damaged, or you believe there is another special circumstance, please contact me promptly so I can review the situation.
If you are unsure about a crystal before ordering, please ask. I would much rather answer a question beforehand than have you purchase something that is not right for you.
Local Pickup
If you are local to the Minneapolis-St. Paul area, you may select Local Pickup during checkout when available.
Crystalline Light does not have a retail storefront or regular public shopping hours. Local orders are picked up from my home office in Andover, Minnesota, by appointment only.
After placing your order, please contact me at jennifer@crystallinelight.com to arrange pickup.
Please allow time for your order to be gathered and prepared. Pickup may require several days depending on my schedule and the items ordered. Same-day pickup is rarely available.
Natural + Unique
Crystals are products of nature, which means no two will ever be exactly alike. Natural variations, inclusions, small imperfections, color differences, and unusual formations are part of their character.
When purchasing an individually photographed crystal, you will receive the specific piece shown unless otherwise noted.
Thoughtful Packaging
Whenever possible, I reuse shipping boxes and clean packing materials rather than sending perfectly usable materials to the landfill.
Your package may not arrive in a brand-new box, but your crystals will be carefully wrapped and protected for their trip to you.
I also continue to look for practical ways to reduce unnecessary packaging while still making sure your order arrives safely.
Personally Selected
I personally select crystals for quality, beauty, interest, and the qualities that make a piece worth bringing into the Crystalline Light collection.
After more than 25 years working with crystals, I still get excited about finding pieces that are a little unusual, especially beautiful, or simply have that certain something.
Please feel free to contact me before placing your order if you have questions about a crystal, shipping, sizing, local pickup, or anything else.
I want you to choose pieces you genuinely love and feel confident about your purchase.