Crystalline Light Online Shop
Please take time to read the Ordering Details!
I accept payment by credit cards and PayPal.
I do not accept checks for online ordering.
I accept credit card payment (Visa, Mastercard, Amex, Discover) by phone if you choose to not shop online.
Crystalline Light does NOT have a physical retail location with open shopping hours.
HOW TO ORDER
Easy and secure shopping right here.
Email your order to Jennifer at crystallinelight.com (replace "at" with symbol). I can invoice you online via Square or PayPal.
If the first two options aren't easy for you, you can call 651-705-6760 Tuesday through Friday 11 am - 7 pm (CST), with your credit card number.
If you wish to use your credit card by phone, please have the following information ready:
Billing Zip (must be the same as on your credit card)
Credit Card Number
3-digit CVV number (on back of card) or 4 digit on front of Amex cards
Items you are ordering with price
If you live in the St Paul/Minneapolis area, you may make an appointment to see products in person at my studio in St Paul (near Como Park).
THERE IS NOT A PHYSICAL RETAIL STORE LOCATION OPEN TO THE PUBLIC.
All Minnesota orders will be charged the required 7.625% tax (MN & St Paul city).
RETURN POLICY - PLEASE READ BEFORE ORDERING
I guarantee all products, and will take returns for credit with Crystalline Light with PRIOR APPROVAL (do not ship anything back to me without contacting me first, as I will not credit you for anything and will not accept the returned products). I do not take responsibility for breakage or damage during shipping, as I pack and ship very well, and cannot be responsible for its handling once it leaves my hands.
If you are not happy with your order, please call or email me immediately, within 3 days of receiving your shipment. I must receive the items within 10 days, and you are responsible for the shipping costs back to me, including insurance for double the given value. Your return is subject to a 22% processing fee, which is deducted from your order total. (Meaning you get 22% less than what you paid for it; this provides for my time packing, shipping, PayPal or credit card fee's or trips to the bank for deposits, etc.) A return will not be credited until I see the merchandise is intact. I will assign you a credit for future use with Crystalline Light. After 5 days of non-notification about the return, I reserve the right to negotiate the return. I do not give cash, credit card, PayPal, or other refunds.
I do not give cash, credit card, PayPal, or other refunds. If you forget to use a coupon code in your order, it cannot be adjusted and is non-refundable.
SHIPPING & HANDLING
Allow for 7 - 10 days minimum to gather your order before shipping. All orders will be shipped by US Postal Service. An email confirmation will be sent when the order is shipped. If you wish to receive your order sooner, you may request to pay an additional fee for express or overnight shipping.
2017 SHIPPING RATES
$0.01 - $50.00 ~ $8.00
$50.01 - $100.00 ~ $10.00
$100.01 - $150.00 ~ $14.00
$150.01 - $200.00 ~ $18.00
$200.01 - $300.00 ~ $26.00
$300.01 - $400.00 ~ $44.00
$400.01 - $500.00 ~ $60.00
Over $500 may be invoiced for additional shipping costs.
Rates may vary slightly for custom orders.
Any orders that are heavy or require insurance will be charged a bit higher.
If you are LOCAL to Minneapolis-St Paul area, you can choose a shipping option in the cart for Local Pickup. You are responsible for contacting me to pick it up via email at jennifer*at*crystallinelight.com. The home office is in St Paul near Como Park. We'll schedule a date and time for pickup, which could be a minimum of 3 days following when the order is placed. Same day pickups are very (very) rarely available.
At this time I am not accepting International orders. Canadian orders are on a selective basis by email or phone.
All orders and personal information is seen only by me and is held in the strictest confidence. I never see your credit card information. Your email address, phone, credit card #, and address will NOT be shared or sold by any means, for any reason, and is not kept on file.
PLEASE LET ME KNOW IF YOU HAVE ANY QUESTIONS ABOUT ORDERING BEFORE YOU PLACE AN ORDER!
A NOTE ON HOW TO CHOOSE CRYSTALS:
Not sure about ordering online to get the right crystal for yourself? Many crystals have choices, but if not, there are 2 ways you can get the right crystal for you:
1) With each order, I always "tune in" to your energy and Spirit through meditation, with energetic permission, and will dowse with a pendulum for the correct crystal(s). This method is usually very accurate.
2) I can take photos of all the pieces that are available, and you can indicate which one's you'd like. (You can also muscle test from the photo for yourself to determine which piece to order.)